How to brief a commercial printer the right way

A vague print brief costs everyone time and money. The printer quotes based on guesses, the client gets surprised by the result or the bill, and the job takes longer than it needed to. Most people don't print often enough to know what their printer needs to hear, so they ring up, ask for "1,000 brochures, full colour" and assume that's enough. 

It isn't. But getting it right isn't complicated. Here's what a good print brief looks like, why each detail matters, and what to expect from a commercial printer who knows their craft. 

What your printer needs to know upfront

Before any job goes to quote, your printer needs nine pieces of information. Send these in one go and you'll get a faster, more accurate quote. Leave gaps and you'll spend the next three days going back and forth. 

  • Purpose of the job. What is the printed piece for, and who will see it? A flyer dropped at a trade show stand has different requirements to a flyer mailed to existing customers. 
  • Quantity. How many copies do you need? Print pricing is heavily volume-dependent, and the cost per unit can drop sharply at higher quantities. 
  • Size and format. Standard sizes (A4, A5, DL, business card) are cheaper. Custom sizes are possible but cost more. 
  • Number of pages. For anything multi-page, the page count and whether it's printed single-sided or double-sided changes the quote. 
  • Colour. Full colour (CMYK), spot colour, or black and white? Each has different cost implications. 
  • Paper stock. If you have a preference (silk, gloss, uncoated, recycled), say so. If you don't, say that too. A good printer will recommend something based on the job. 
  • Finishing. Folding, binding, lamination, cutting, perforating, drilling. List anything beyond a flat printed sheet. 
  • Delivery date. When do you need it? "ASAP" is not a date. 
  • Budget range. Some clients hesitate to share this. Don't. A printer who knows your budget can suggest options that fit it. Without it, they're guessing. 

 

File preparation essentials

If you're supplying artwork yourself rather than asking the printer to design, there are five things your file needs to be print-ready. A good designer will know all of this. If you're putting the file together yourself, here's what to check. 

 

Specification  What's needed  Why it matters 
File format  Print-ready PDF with fonts embedded  Avoids font substitution and layout shifts on the printer's machine 
Colour mode  CMYK (not RGB)  Screens display in RGB, but printers reproduce in CMYK. Files supplied in RGB will shift in colour when printed 
Resolution  300 DPI minimum at final print size  Lower resolution images look fine on screen but pixelate when printed 
Bleed  3mm beyond the trim edge on all sides  Stops white edges appearing if the cutting blade shifts even slightly 
Safe zone  Important text and logos at least 5mm inside the trim edge  Stops important content getting cropped during trimming 

If any of this is unfamiliar, send what you have and ask the printer to check it before they go to print. Most will do this as part of the proofing process. 

Paper stock basics

GSM (grams per square metre) tells you how heavy a paper is. Heavier paper feels more substantial but costs more and may not suit every application. Here's a rough guide. 

GSM  Common uses  Notes 
80–100 GSM  Standard office paper, photocopier sheets, short-life flyers  The lightest option. Cheap but feels flimsy in the hand 
115–150 GSM  Letterheads, single-sided flyers, magazine pages  Common for mid-range marketing pieces 
170–200 GSM  Premium flyers, postcards, brochure covers  Feels noticeably more substantial than office paper 
250–300 GSM  Business cards, presentation folders, premium postcards  The standard weight for a card that doesn't bend in your wallet 
350–400 GSM  Premium business cards, swing tags, hardcover book covers  The thickest stocks suit jobs where the feel of the card is part of the message 

Stock also comes in coated and uncoated finishes. Coated stocks (silk, gloss) sit on top of the paper and produce sharper, more vivid images. They're better for photography-heavy work. Uncoated stocks absorb ink and have a softer, more natural feel. They're better for text-heavy work and for any job where someone needs to write on the printed surface. 

If you're not sure what suits the job, ask the printer to send samples. Most commercial printers keep a swatch book of common stocks for exactly this reason. 

Questions a good printer should ask you

A printer who quotes blindly off your initial email is taking your order. A printer who asks questions is doing their job. If your printer doesn't ask about at least some of the following, that's a sign they're working at the order-taker end of the market. 

  • How will the printed piece be used? A handout at an exhibition has different durability needs to a brochure that sits in a reception area for six months. 
  • Do you need flexibility on quantity? Sometimes it's cheaper to print 1,200 than 1,000 because of how the paper sheets cut down. Your printer should tell you when this applies. 
  • How do you want to proof the job? Hard-copy proof, PDF soft proof, or press check? Each has different implications for cost and timeline. 
  • Are you reprinting or is this new artwork? Reprints are simpler if the file hasn't changed. New artwork needs more setup time. 
  • When does it need to land in your hands? Not when you need to start the job, but when you need the finished product on your desk. 

If your printer asks none of these, the job will likely come back fine, but you've left value on the table. A consultative printer will save you money on quantity, time on proofing, and grief on the finished result. 

Manuals need to work, not just print

How Elgin handles a print brief

Elgin has been providing commercial printing services in Melbourne since 1965. Everything is produced in-house at the Carlton site, which means the same team that quotes the job runs the press, finishes the work, and packs it for delivery. Nothing gets handed off to a third party. That's how problems get caught early and how a brief that's missing details gets clarified before it's too late to fix. 

Got a job coming up? Send through your brief – even if it's a rough one – and Elgin will come back with what they need to quote it properly.

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